The Operations function of an organization in the learning sector can take on a wide variety of responsibilities for both internal processes and external, client-facing needs. A deep understanding of the needs and challenges faced by the community the organization serves (students, educators, parents, or underemployed adults) is key for designing responsive and impactful operations.

Whether your operational hiring needs address product delivery, internal processes, revenue operations, or services coordination, our recruiters are experienced in how to best identify and secure the talent you need.

• Operations Manager
• Order Processing Associate
• Revenue Operations Manager
• Customer Implementation and Adoption Manager
• VP of Finance
• VP of Operations
• Chief Operating Officer
• General Manager

Operations roles often support the seamless delivery of educational products or services, so it’s critical to balance mission focus with practical, skills-based qualifications.

Alignment with Mission and Values

Passion for Education: Candidates should demonstrate a clear commitment to the transformative power of education and understand the specific impact the organization aims to achieve.

Mission vs. Margin Balance: Candidates must be comfortable navigating the tension between maintaining the organization’s mission and ensuring financial sustainability. They should be able to make decisions that do not sacrifice the educational impact for short-term operational gains.

Commitment to Equity and Inclusion: Given the focus on education, a commitment to promoting equity, diversity, and inclusion within operations and in the delivery of educational products/services is crucial.

Operational Efficiency and Scalability

Process Improvement: Experience in creating, optimizing, and scaling operational processes is key, especially in education, where products and services must reach a broad and diverse audience.

Resource Management: Strong financial acumen is essential for managing budgets, cost controls, and making strategic resource decisions that support both the mission and business sustainability.

Project Management Skills: A candidate with experience in coordinating cross-functional teams, managing timelines, and delivering complex projects on time is highly valuable.

Adaptability and Data-Driven Strategy

Agility: The education sector is often affected by policy changes, technological advancements, and unforeseeable economic shifts. The ability to adapt quickly to changing circumstances without losing focus on strategic objectives is critical.

Data-Driven Decision-Making: Experience in using data analytics to inform operational decisions, improve customer/student experiences, and optimize internal workflows is important for long-term success.

Compliance and Regulatory Knowledge

Education Policy and Standards: Knowledge of relevant education policies, accreditation standards, and legal requirements in the education sector is critical. This includes understanding local, state, or federal regulations for products and services offered.

Data Privacy and Security: Especially with education products and services, familiarity with regulations like FERPA (Family Educational Rights and Privacy Act) and other privacy standards is necessary to protect students’ information.